Here is the latest information on shared services. In a recent white paper from Joe Bloggs it was established that shared services are entering a period of metamorphosis. The transition of siloed data management to shared information infrastructure.
Some of the information enclosed in the document alluded to the fact that data not only remains personal but managed data in a shared service environment protects revenue and makes it easier to help service users. The key is to obtain opt in through each department. A mechanism is being sought to serve as a catalyst which legalizes and proves the use of data in a shared service environment.
Access the white paper here.Add to favorite